THURSDAY MORNING SESSIONS

Paul Messett

Paul Messett

Veterans Representative, Oregon Employment Department

Promising Practice: Next Level Outreach featuring 541VETS

Join Paul as he shares with you an innovative approach to connect with Veterans, 541VETS and the Tactical Career Planning series.

541VETS is a digital library of resources available to Veterans, Spouses and to the general public. 541VETS was developed to improve our outreach to and engagement with rural Veterans and other DVOP Eligible Persons in Oregon. The process of taking an elaborate idea to finished product in a stringent environment is challenging at the very least. This component will review aspects of the setup to include the audacity, building the proposal, branding, and general marketing practices.

The Tactical Career Planning (TCP) series promotes the use of a mission-oriented mindset when identifying and moving onto employment or career goals. The TCP series was made to give the customer the same information that would normally be provided in a face to face meeting. The TCP videos are recommended based on the needs of the customer at the time. They are a great addition to Individual Development Plans (IDP’s) and have led to greater speed and efficiency in delivering employment based resources.

Paul M. Messett is a Consolidated (DVOP/LVER) Veterans Representative within the Oregon Employment Department. He effectively supports Veterans and Covered Persons in 10 counties that make up the East Cascades Region. His home office is WorkSource Bend, an office that earned the NASWA Mark Sanders Award in 2020.  Paul’s background is in business and includes all aspects of ownership, manufacturing, retail, and national/international distribution. He worked in the automotive industry for twenty years as an engineer and sales and marketing manager.  Paul enlisted in the Oregon Army National Guard (ORANG) at the age of 39 and became a Combat Medic (68W). He served with the Oregon Army National Guard and deployed to Afghanistan in 2014 with the 41st IBCT, 1-82 CAV/C TRP. He earned the Combat Medic Badge as the Senior Medic for the Troop and Line Medic for 1st platoon. Before separating from the ORANG, he became a Chaplains Assistant (56M) and was able to support Soldiers throughout the State of Oregon.

Rafael Colón

SharedWork Outreach Manager, Washington Employment Security Department

Alaina Moeai

WorkShare Manager, Oregon Employment Department

Cheryl Brown

SharedWork & Job Search Review Manager, Washington ESD

Sarah Ambrosek

WorkShare Outreach Lead, Oregon Employment Department

Candace Edens

Federal Programs Supervisor, US Department of Labor


Cheryl has been with Employment Security Department (ESD) for over 25 years!  Since arriving at ESD, Cheryl has served in several positions including: Unemployment Insurance Tax system, Assistant Commissioner’s Office, Special Investigations, Unemployment Insurance Benefit System.  Cheryl now oversees the SharedWork and Job Search Review programs for ESD.  Before coming to ESD, she had worked for several Washington state agencies including the Washington State Senate, Office of the Secretary of State, and Administrative Office of the Courts. She graduated from the Capitol Business College and received her degree in Legal Administration.


Alaina Moeai is a Special Programs Center Manager with the Oregon Employment Department supporting the Work Share and several other short-term UI compensation programs administered by our Benefit Services Unit. Since early 2021, she has been working to support Oregonians and Oregon business owners with pandemic related relief,  transitional employment benefits and resources, and driven to support the Work Share outreach team and their coordinated efforts by applying an equity and empowerment lens in our program implementation and development, resource allocation, decision-making and meaningful engagement. Strengthening our team’s outreach efforts and building community capacity with local businesses to keep their doors open and avoid employee layoffs. Alaina and Sarah, our Outreach lead coordinator, are joining the PEER panel with the Washington Shared Work team to educate and engage key stakeholders in discussions around program development, management and implementation and is proud to be a supporting manager representing the Oregon’s Work Share program.

Enhancing the Short-Time Compensation Program in your State

If your state currently operates a STC program or is considering the option this workshop is for you.  Learn about helpful resources from the U.S. Department of Labor, including grant availability through the CARES Act.  During this workshop you will learn about best practices for implementing a program, improving the administration of an existing program, and increasing your employer participation through promotion and enrollment into the STC program.  Presenters will include state leaders who have proven that STC programs help employees, employers, and their states overall economic viability.

Ms. Candace Edens has worked in the field of Unemployment Insurance for over 28 years.  She started her career taking claims in a local office and worked her way up to writing policy and procedures for the State of California’s Employment Development Department.  Ms. Edens was hired by the U.S. Department of Labor in Washington DC in 2006.  During her career at DOL, Ms. Edens’ has written policy and procedures for almost all of the UI programs, including the UCFE program.  Ms. Edens also worked as the UI Chief in the San Francisco Regional office from 2013 to 2017, where she oversaw all UI programs, both benefits and tax.  In 2017 she moved back to DC and is currently the supervisor of federal programs.  Ms. Edens has a Master’s degree in Psychology and Public Administration.  She lives in Maryland with her husband, her standard poodle, Nala, and her two cats:  Kit Kat and Natasha.


Sarah Ambrosek is the Work Share Outreach Lead, Business Employment Specialist with the Oregon Employment Department. Since the height of the pandemic in 2020, she has been working together to support employment through her Work Share outreach efforts; working closely with Oregon businesses to keep their doors open and avoid employee layoffs. Sarah is here today to educate and support the Short Time Compensation program and proud to be part of the top 5 states in the nation.


Rafael Colón is the SharedWork program business outreach manager. Rafael serves as ESD leadership team representative on the Governor’s Small Business Liaison Team. He works to connect and is passionate about removing communication barriers between workforce system partners, stakeholders, small business owners, ESD and other government agencies to create successful partnerships and to better serve Washington’s businesses. He is a proud military brat whose father’s distinguished service of over 27 years in the United States Army includes the Congressional Gold Medal with the 65 Infantry Regiment – Borinqueneers.  Rafael works closely with internal program managers to roll out all of ESD’s business-friendly programs across the state.

Rebecca Nance

Rebecca Nance

Legislative Coordinator, Oregon Employment Department

Federal Workforce Crystal Ball: Possible Legislation and Beyond

Join Rebecca as she shares what we know about pending federal legislation related to workforce development AND what might be on the horizon!

Rebecca Nance rejoined the Oregon Employment Department’s (OED) legislative team in mid-June 2020 after an eight-year absence from public service. Ms. Nance has extensive state government experience in Oregon and Alaska.  The bulk of her career has been in the unemployment insurance and workforce arena. She has served on the National Association of State Workforce Agencies (NASWA) as a board member, Secretary, and chair or vice-chair of the Interstate Benefits Committee.  A graduate of Oregon State University, Ms. Nance has enjoyed a diverse career working not only in government, but as a:  television weather reporter; small business marketer for a video production company; office manager for a union hiring hall; and, client service manager in a large veterinary practice.  Ms. Nance is delighted to be back at OED - it felt like coming home to her. Who wouldn’t want to return to state service during the throes of a pandemic?

THURSDAY AFTERNOON SESSIONS

Enrica Garnder

Enrica Gardner

STEP Up Program Specialist, Oregon Employment Department

Advocating for the Under Dog – Developing Services for Justice Involved Populations

Workshop description coming soon!

I have worked for Oregon Employment Department for four years as a Business and Employment Specialist II with job rotations through Unemployment and am currently in a job rotation as a STEP Up Program Specialist Program Analyst 2. Throughout my time at Oregon Employment Department, I have been instrumental in developing and implementing the WorkSource Douglas Justice Involved program. My educational background includes an Associate of Social and Behavioral Science and a Bachelor of Social Work degrees, but my passion for working with justice involved populations stems from a childhood of poverty with exposure to criminality, foster care, teen pregnancy and all of the injustices those circumstances carry with them. Having been on my own since I was fourteen, I spent a lot of years “learning the system” the hard way. Today, I serve as advisory to the Justice Involved programs in Douglas, Coos, and Curry Counties, am part of the LPSCC Committee, and assist in the development of various justice involved components and services throughout the state.

Rafael Colón

SharedWork Outreach Manager, Washington Employment Security Department

Alaina Moeai

WorkShare Manager, Oregon Employment Department

Cheryl Brown

SharedWork & Job Search Review Manager, Washington ESD

Sarah Ambrosek

WorkShare Outreach Lead, Oregon Employment Department

Candace Edens

Federal Programs Supervisor, US Department of Labor


Cheryl has been with Employment Security Department (ESD) for over 25 years!  Since arriving at ESD, Cheryl has served in several positions including: Unemployment Insurance Tax system, Assistant Commissioner’s Office, Special Investigations, Unemployment Insurance Benefit System.  Cheryl now oversees the SharedWork and Job Search Review programs for ESD.  Before coming to ESD, she had worked for several Washington state agencies including the Washington State Senate, Office of the Secretary of State, and Administrative Office of the Courts. She graduated from the Capitol Business College and received her degree in Legal Administration.


Alaina Moeai is a Special Programs Center Manager with the Oregon Employment Department supporting the Work Share and several other short-term UI compensation programs administered by our Benefit Services Unit. Since early 2021, she has been working to support Oregonians and Oregon business owners with pandemic related relief,  transitional employment benefits and resources, and driven to support the Work Share outreach team and their coordinated efforts by applying an equity and empowerment lens in our program implementation and development, resource allocation, decision-making and meaningful engagement. Strengthening our team’s outreach efforts and building community capacity with local businesses to keep their doors open and avoid employee layoffs. Alaina and Sarah, our Outreach lead coordinator, are joining the PEER panel with the Washington Shared Work team to educate and engage key stakeholders in discussions around program development, management and implementation and is proud to be a supporting manager representing the Oregon’s Work Share program.

Deep Dive – Establishing a Shared Work Program Based on Your State’s Needs

This workshop is a continuation of Enhancing the Short-Time Compensation Program in your State (Thursday AM session).  We will continue the discussion on best practices and helpful tips for implementing or improving your STC program.  You will hear from several individuals who curranty manage programs as well as an expert with the U.S. Department of Labor.

Ms. Candace Edens has worked in the field of Unemployment Insurance for over 28 years.  She started her career taking claims in a local office and worked her way up to writing policy and procedures for the State of California’s Employment Development Department.  Ms. Edens was hired by the U.S. Department of Labor in Washington DC in 2006.  During her career at DOL, Ms. Edens’ has written policy and procedures for almost all of the UI programs, including the UCFE program.  Ms. Edens also worked as the UI Chief in the San Francisco Regional office from 2013 to 2017, where she oversaw all UI programs, both benefits and tax.  In 2017 she moved back to DC and is currently the supervisor of federal programs.  Ms. Edens has a Master’s degree in Psychology and Public Administration.  She lives in Maryland with her husband, her standard poodle, Nala, and her two cats:  Kit Kat and Natasha.


Sarah Ambrosek is the Work Share Outreach Lead, Business Employment Specialist with the Oregon Employment Department. Since the height of the pandemic in 2020, she has been working together to support employment through her Work Share outreach efforts; working closely with Oregon businesses to keep their doors open and avoid employee layoffs. Sarah is here today to educate and support the Short Time Compensation program and proud to be part of the top 5 states in the nation.


Rafael Colón is the SharedWork program business outreach manager. Rafael serves as ESD leadership team representative on the Governor’s Small Business Liaison Team. He works to connect and is passionate about removing communication barriers between workforce system partners, stakeholders, small business owners, ESD and other government agencies to create successful partnerships and to better serve Washington’s businesses. He is a proud military brat whose father’s distinguished service of over 27 years in the United States Army includes the Congressional Gold Medal with the 65 Infantry Regiment – Borinqueneers.  Rafael works closely with internal program managers to roll out all of ESD’s business-friendly programs across the state.

Dr. Kuei-Yen (Kylie) Liao

Kylie, Kuei-Yen LIAO

Labor Attache, Taipei Economic and Cultural Representative Office.

Empowerment of Women and Others in the Workforce:Women’s Economic Empowering,New Media Digital Upskilling (WEDU)

As the initial advocate of the APEC funded “Women's Economic Empowering, New Media Digital Upskilling” (WEDU) program since 2020, she looks forward to highlighting inclusiveness and the emergence of non-traditional skills in applying good use of new media interactions to reshape business management, from a gender perspective, and release the innovative energy of the digital economy in implementing future international communications strategies for gender equality. She seeks to build more partnerships and collaboration with stakeholders globally to fulfill HR and economic development goals to reform management approaches & expand their markets with inclusive perspectives in multiple aspects for the international society.

Dr. Kuei-Yen (Kylie) Liao is current labor attaché of Taiwan as served at TECRO’s  Washington D.C. office from Taiwan’s Ministry of Labor. She had been elected as the APEC HRD Working Group Capacity Building Network (CBN) Deputy Coordinator from 2014 to 2020. As the initiator of a series of APEC funded Skills Development projects, to promote up and re-skilling for a better workforce through global partnership from industry, unions, government, academia, and think tanks. She strives to advance skill development, competency-based training, workplace and gender empowerment, with joint efforts from multiple stakeholders. In the past, she has been involved in various HRD, business, SME, economic development and gender-related international projects, including APEC Women and the Economy Forum, “Innovative Use of ICT and Smart Technologies by APEC Women Entrepreneurs” in Port Moresby and “APEC GIFTS A+” in Taipei. She was an adjunct assistant professor of MBA program in international management at Fu Jen Catholic University, Taipei. She received her Ph.D. in Economics from National Tsing Hua University, Hsinchu, and Master Degree in CIPA from Cornell University, Ithaca.

FRIDAY MORNING SESSIONS

Andrea Cole

Andrea Cole

Statewide Business Service Specialist, WorkSource Oregon

Adalberto Rubio

Business Service Analyst, Oregon Employment Department

WorkSource Oregon's GROW with Google Collaboration

Grow with Google is a scholarship program that offers customers of WorkSource the opportunity to earn certification in Project Management, UX Design, IT Support and/or Data Analytics. Eligibility is minimal, IT experience in not needed and customers can earn certification in 3-6 months with as little as 10 hours a week investment, on their own schedule.

Hello, my name is Andrea Cole, I’m a Statewide Business Services Specialist for WorkSource Oregon. My role is to support the coordination and success of the Business Team located throughout Oregon and to work with Businesses to meet their needs, partners in workforce development initiatives and colleagues in service delivery. I also have the privilege to serve as a LinkedIn and Grow with Google Administrator. I’ve been with WorkSource Oregon for 10 years and am very passionate about the work we do to contribute to a prosperous State, but even more to contribute to individuals and families who work with us. I’m a second generation American, my grandparents migrated from Spain and Mexico. All together they raised 11 strong children including my father who was an Air Force Vietnam Veteran and 5 Uncles who also served in various branches of our Armed Forces. Coming from a strong family, we were taught to work hard, be proud Spanish American’s, and live with integrity, strong morals and ethics. We were also taught to always help others wherever and whenever we can. I have a servants heart that loves to see people succeed and to contribute to their success however I’m able.


Adalberto Rubio moved to the United States in 1980 after graduating from the University of Mexico with a degree in Business Administration.  Adalberto has over 36 years of management experience and held several management positions in the restaurant and hotel industry.  In addition, Adalberto spent several years working for a consulting firm focused on productivity and time management as well as the experience of being a business owner for 10 years before landing at Oregon Employment Department in Salem Oregon in 2001.  Adalberto has spent the last 21 years with the Employment Department, exclusively with Workforce Operations Division. He has held different positions including Business and Employment Specialist, Lead worker, Supervisor,  Office Manager, Integration Support Coordinator and currently Business Services Project Manager and Business Analyst.  Relationship building is critical to fulfill Business Services goals. We are representatives of the employer to the workforce system, facilitating their access to the labor pool and helping them explore possibilities. In my current role, I support and coordinate these efforts statewide in collaboration with all WorkSource Oregon partners.  Adalberto is unbelievably grateful for a career that’s been – and continues to be – interesting, challenging, and filled with wonderful people

Karis Alston

Karis Alston

Change Management Practitioner, Oregon Lottery

Change Management: Making it More Than a Catch Phrase!

Organizational Change Management (OCM): the professional catchphrase of the 21st century. It’s everywhere, and everyone claims to want it for their initiatives. But what is it, exactly? And are organizations applying it correctly? Is it a mere fad, sure to suffer the same fate as Ask Jeeves and Microsoft’s Clippy? Or is it the contribution that will make or break your project? In this session, we’ll look at the too-often misunderstood discipline of organizational change management. What it is, what it isn’t. Why it is critical to project success. We’ll discuss ADKAR and the Kubler Ross change curve. We’ll talk about how OCM partners with Project Management (PM) and Organizational Development (OD). And most notably, we’ll review the tangible ways you can start to implement OCM into your work right now.

Karis (like "Paris" with a "k") has been engaged in Organizational Change Management (OCM) work for nearly eight years. Being that she herself fears and resists change, she was immediately drawn to the concepts and methodologies of OCM. And she knows she’s not the only one out there who finds change uncomfortable and disconcerting. It became a very intense passion of hers to help as many people as possible overcome their own fear or resistance to organizational changes.  Karis holds a B.S. in Psychology from Western Oregon University and is a Prosci certified Change Management Practitioner. She is currently working for the Oregon Lottery assisting with the implementation of some key agency-wide initiatives. Her experience in delivering OCM extends to the Oregon Department of Administrative Services (DAS), the Oregon Department of Transportation (ODOT), and Nike.  Karis lives in Oregon with her significant other and the furry love of her life, her sweet yet insane 2-year-old Labradoodle named Marlowe. Karis loves to hike and climb, run, swim, golf, and lift weights. But she needs you to understand she very equally loves to eat, cook, sit, and sleep.

Sam Virgil

Strategic Intiatives Manager, UI Customer Support, Washington ESD

Cheryl Brown

SharedWork & Job Search Review Manager, Washington ESD

Donna Glacken

SharedWork Program Lead, Washington ESD

The Power of Networking: You are Your Own Destiny!

The Power of Networking: You Are your own destiny: In this session, we’ll look at how you can take charge of your professional future by building your networking relationships before you need them. The importance of investing in yourself for you professional and personal growth. How taking care of yourself, both mentally and physically is important to your success. You will take away and immediately be able to start using and mapping out your keys to success by the Power of Networking and owning your own destiny.

Sam Virgil is the strategic initiatives manager for the Unemployment Insurance Customer Support division (UICS) of Employment Security Department. Sam has more than 20 years of diverse management experience in government, non-profit, and corporate customer service environments. He provides leadership in facilitation, training, and workforce readiness. Engagement is high on his priorities list for both internal and external customers. Sam is certified in SHRM – CP, PHR, and Prosci Change Management.  Sam is excited for the networking and ongoing learning opportunities that being a member of IAWP provides.


Donna has worked for the Washington State Employment Security Department for over 24 years in many positions; Unemployment Insurance Tax system, Assistant Commissioner’s office, Special Investigations, and a tester for the new unemployment insurance benefit system. For the past 12 years Donna has worked in the SharedWork program assisting employers and their employees through an economic downturn. She has worked in the program as Intake/Adjudication and Plan Lead and a Lean Leader for process improvements and to improve customer experience.  Donna is a certified Lean Six Sigma Green Belt and attended Centralia Community College for Early Childhood Education.  Donna has received several awards to include the Emerging Leader Award and the Hall of Fame Award but the one she is most proud of is the Group Award for Employee Engagement that started the Employment Security Department’s effort to build an organizational culture of respect, creativity, innovative problem solving and continuous improvement.  In her spare-time, Donna enjoys spending time with her 4 children and 7 grandchildren, crocheting, gardening, and traveling to the beach with her fiancée and puppy.


Cheryl has been with Employment Security Department (ESD) for over 25 years!  Since arriving at ESD, Cheryl has served in several positions including: Unemployment Insurance Tax system, Assistant Commissioner’s Office, Special Investigations, Unemployment Insurance Benefit System.  Cheryl now oversees the SharedWork and Job Search Review programs for ESD.  Before coming to ESD, she had worked for several Washington state agencies including the Washington State Senate, Office of the Secretary of State, and Administrative Office of the Courts. She graduated from the Capitol Business College and received her degree in Legal Administration.

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IAWP is proud to host Workforce Summit 2022.  Also known as the International Association of Workforce Professionals, IAWP, strengthens the workforce system by developing, educating, and connecting workforce development professionals.

Become a member and learn more about the benefits of IAWP for you and your organization at www.iawponline.org or email info@iawponline.org

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