CONCURRENT SESSION SPEAKERS
THURSDAY, APRIL 15
1:40 - 2:30
eastern time
Understanding and Adapting to Change: The New "Normal"
Rebekah Wilkes
Washington Employment Security Department
The COVID-19 pandemic has created a new "normal". In this sessions, participants will explore some of the effects of the pandemic. Participants will learn about Daniel Kahneman's research about fast and slow thinking in terms of COVID-19. Participants will be encouraged to share their experiences, thoughts, and suggestions for helping job seekers adapt to the changes and expectations in the workforce now that COVID has changed many aspects of workforce development. This session encourages participant interaction and dialogue.
Mind-Numbing vs Mind-Blowing: How to Energize Your Presentation
Glenn Anderson
The Performance Catalyst Speaker
Presentations are enjoyable and effective when the speaker shares their passion and energy with the audience. Standing in front of an audience with a projector and some PowerPoint, how exactly is that accomplished? As a speaker, you have power! Drawing on experiences speaking around the world as a former IBM instructor and conference presenter, along with improvisation and comedy club experience, Glenn Anderson will focus this session on the basics of developing and delivering technical material. Topics range from strong titles to proper amount of content to effective use of PowerPoint charts. Also covered will be your technique in front of the audience - body language, voice and movement, handling questions, using a microphone, and what happens when things go wrong. And something will go wrong! Bring your questions, experiences and ideas, and let's explore together the characteristics of a great presentation.
GROWTH (Gradual Reminder Obstacles Will Test Hope) - Transformation & Triumph
Mark Smith
STRIVE (Support Training Results In-Valuable Employee) Facilitator, Urban Families
During this time in our history, it has never been more important that we learn how to wrap our thoughts around what our future will become. The experiences within the last year, or what I’ve termed as, “The Perfect Storm,” has given us the opportunity to slow down and think about where do we go from here.
In part of doing so, we had the chance to complete a self-assessment of our past, present and future goals. This transformation was necessary to understand the process of our personal GROWTH (Gradual Reminder Obstacles Will Test Hope).
This also gave us insight by experiencing unpredictable events that, now we recognize as being temporary situations by directing our paths toward reaching the levels we are destined to reach. In other words, “Comfort is a Casualty of Growth,” and each and every one of us shall be placed in the position to GROW FORWARD in 2021
Participants will leave not just energized for the moment, but with the passion to understand that 2020 was "The Perfect Storm." Will give revisit the inner strength to plan, prepare and harness the positive mindset that always lives within.
Staying Connected: Strategies for Remote Work Success
Jami Quiring
Oregon Employment Department
Many of us are working from remotely from home and will likely continue to for months to come. And although we are getting good at this new way of working, it also can take a toll on us. Join Jami as she shares some ways to re-energize yourself while working remotely including how to better connect with your co-workers and build rituals and habits for success and self-care.
THURSDAY, APRIL 15
2:40 - 3:30
eastern time
Introduction to Clean Language Coaching
Jessica Campain
Maryland Department of Labor
NOTE: This session is repeated on Friday
Clean language aims to support clients in discovering and developing their own symbols and metaphors, rather than the therapist/coach/interviewer suggesting or contributing their own framing of a topic. This program will provide an introduction to the clean language technique providing solutions for people and groups.
After this workshop you will be able to...
- Identify and practice at least 3 techniques used in Clean Language
- Discuss what Clean Language is and where it came from.
- Share examples and allow people to practice in real time.
- Discuss how participants can learn more and access further training in Clean Language.
- Learn how to employ experiential methodologies that connect with the varying learning styles to engage different types of learners
You will be equipped with new concepts and techniques in working with individuals or groups in their career navigation process.
Meaning-Centered Leadership
Dr. Barbara Bartels & Dr. C. Edward Jackson
Meaning-Centered Leadership
Worldwide, over 85% of employees report being disengaged in their work! Actively disengaged employees cause disruption and dissatisfaction within a company. Engage your employees and lead them to be happier, more productive contributors to your organization through Meaning-Centered Leadership. When employees find meaning in the workplace, it also helps them to find meaning in their personal lives. This presentation teaches the why and the how of creating meaning in the workplace with a deep-dive into its three elements:
- Engagement - build trust, show care and concern, use active listening, and establish open communication
- Empowerment - collaborative visioning, recognition, and enthusiasm
- Expertise - wisdom, optimism, and humility Participants can look forward to research and data presented in a clear and compelling fashion. A visual Keynote will complement the presentation, while frequently engaging the audience with questions and brief interactions that connect strategic actions to each of the three elements.
chEARS to You Helper!
Amber Drake
Oregon Department of Administrative Services
It's been said that people will remember how you made them feel long after what you said and did. In a world that constantly shifts, both in planned and unplanned ways, each of us has the power to influence someone else’s life. Although the size and impact of the shift varies from person to person, one thing remains constant – helpers! Whether strangers, co-workers, peers, company representatives, etc., each of us has an opportunity to be a part of someone else’s shifting moments…and how we show up in those moments matter! In this workshop, we’ll explore who we are in these times of shift while adding some tools to our Helper Toolkit.
FRIDAY, APRIL 16
2:10 - 3:00
eastern time
Getting System-Impacted Individuals Back into the Workforce
Charlotte Garnes
Reintegrated Voices
The facilitator shares her impactful experience to discuss both her unsuccessful/successful journey from prison to paycheck. The 60-minute workshop will take a holistic approach to how businesses and companies hire formerly incarcerated/directly impacted individuals. An honest discussion of barriers and obstacles will also take place that is relevant to working with this specialized population. Discuss the Employer-Driven Model and create strategies that can greatly assist justice-involved individuals transitioning to the community workplace. The facilitator will use real-life scenario(s) to guide the honest discussion and address possible uncertainties when hiring formerly incarcerated/directly impacted individuals.
Workforce Collaboration through Advocacy
Austin Folnagy
Oregon Employment Department
This workshop will give you perspective of how to create a greater impact and take on leadership roles in your community workforce development. This not only helps your community, but helps your career creating a diverse background. This is a perfect workshop who want to develop ideas of how to expand their public service and create sustainable personal development with work life balance”
As part of this workshop we will explore the following questions...
- What organizations are part of workforce development in your community?
- What are the interconnections between organizations and partners?
- What are values that we share within workforce development?
- How do we advocate for work like balance of professional life and community advocacy?
Tips, Tactics, and Protocols for Combating Unemployment Fraud
Mere Work
ID.me
In this session, Mere Work will share lessons learned from real-world experiences of working with multiple agencies surrounding Identity Verification for Unemployment Insurance (UI) and Pandemic Unemployment Assistance (PUA). Mere will also take attendees through the most common attack vectors used by organized crime syndicates including social engineering, synthetic identity fraud and stolen PII.
Attendees will walk away with:
- Understanding the attack vectors being utilized by fraudsters to target UI and PUA.
- Knowing why identity verification that meets the NIST 800-63 standards is critical to stopping fraud.
- Recommendations on how to prevent fraud and bot attacks using telecom device reputation scoring, liveness and live verification via video conferencing.
- Advice on working with law enforcement and creating a repository of known fraudulent actors.
Introduction to Clean Language Coaching
Jessica Campain
Maryland Department of Labor
Clean language aims to support clients in discovering and developing their own symbols and metaphors, rather than the therapist/coach/interviewer suggesting or contributing their own framing of a topic. This program will provide an introduction to the clean language technique providing solutions for people and groups.
After this workshop you will be able to...
- Identify and practice at least 3 techniques used in Clean Language
- Discuss what Clean Language is and where it came from.
- Share examples and allow people to practice in real time.
- Discuss how participants can learn more and access further training in Clean Language.
- Learn how to employ experiential methodologies that connect with the varying learning styles to engage different types of learners
You will be equipped with new concepts and techniques in working with individuals or groups in their career navigation process.
What Job Seekers Wish You Knew
Jenni Allnutt
State of Maryland Department of Labor
This session is designed to assist workforce development professionals gain insight into the job search process through the lens of those we serve. Over 100 past clients participated in a survey, sharing their experience with the American Job Centers, what works for them and what they wish we knew.
Fraud & Unemployment Insurance: Inside the Rise in Fraud
Marco Morales
Illinois Department of Employment Security
Marco will share with you about the rise in UI fraud and how as workforce professionals you can help protect the UI trust fund. More details on this workshop are forthcoming.
IAWP is proud to host Workforce360. Also known as the International Association of Workforce Professionals, IAWP, strengthens the workforce system by developing, educating, and connecting workforce development professionals.
Become a member and learn more about the benefits of IAWP for you and your organization at www.iawponline.org or email info@iawponline.org.